In accordance with the Data Protection Act 2018, we are committed to protecting your personal details and other data provided to us via this web site. This Privacy Policy explains how we collect and use your information.

Personal Details

1. We collect information about you for one reason – to provide you with the best possible service.
2. We pass your data to Sesame so that it can monitor the sales and advice process that we are obliged to use as its appointed representative. This includes money laundering checks, compliance and regulatory reporting and fraud prevention. Copies of the files we create about you may be retained by Sesame so that in future it can investigate any concerns you or appropriate authorities may have about the sales and advice we give you.
3. We will not disclose any personal information to third party organisations except where this is necessary to deliver our service to you. Your data is protected by law.
4. We reserve the right to access and disclose personal data or information to comply with applicable laws and lawful government requests.

Acceptance of Terms

5. You acknowledge agreement to The Mortgage Shop (North East) Limited’s privacy policy by using the website. If you do not agree with our policy, we politely request you do not use this website.

Changes to Privacy Policy

6. We reserve the right to change the terms of this Privacy Policy without prior notice. If we change this Privacy Policy, it will become effective from the time of posting. To understand how and why we use your information, we advise all website users to check this policy regularly.

Further Information

7. It is your right to ask us for information we may hold about you to obtain a copy of this information please write to the Mortgage Shop (North East) Limited, 3 Torrington Close, Houghton le Spring, DH4 4XZ, or email info@themortgageshop-northeast.co.uk  An admin fee may be applicable.